https://thegatewayguide.com/en/ New articles and updates from Gateway Guide. en Sun, 06 Sep 2026 00:00:00 +0000 Guides https://thegatewayguide.com/en/withdraw/withdrawal-cooldowns/ https://thegatewayguide.com/en/withdraw/withdrawal-cooldowns/ Sun, 06 Sep 2026 00:00:00 +0000 A security setting you changed, coins just bought with fiat, a withdrawal that failed. All three block withdrawals and none start counting together. https://thegatewayguide.com/en/token/delisting-what-to-do/ https://thegatewayguide.com/en/token/delisting-what-to-do/ Sun, 06 Sep 2026 00:00:00 +0000 Deposits stop, borrowing stops, trading stops, withdrawals stay open, then a buyback window opens. Five moments, in an order that runs backwards. https://thegatewayguide.com/en/start/code-not-arriving/ https://thegatewayguide.com/en/start/code-not-arriving/ Thu, 03 Sep 2026 00:00:00 +0000 Email codes and SMS codes travel completely different routes and fail for different reasons. Work out which one you are missing, then follow the order — hammering resend only trips rate limiting and makes the wait longer. https://thegatewayguide.com/en/security/passkey-vs-authenticator/ https://thegatewayguide.com/en/security/passkey-vs-authenticator/ Thu, 03 Sep 2026 00:00:00 +0000 A passkey logs you in without a password, so can the authenticator go? No. Per the official docs the authenticator covers sign-in, withdrawal, password changes and security settings, while the passkey currently covers sign-in. Plus the storage choice that decides whether it survives a new phone. https://thegatewayguide.com/en/guide/close-account-checklist/ https://thegatewayguide.com/en/guide/close-account-checklist/ Thu, 03 Sep 2026 00:00:00 +0000 Closing is effectively irreversible, and once it is done you almost certainly cannot pull your records any more. Withdraw everything, settle what is open, export the statements, revoke the API keys — finish these seven first, then press the button. https://thegatewayguide.com/en/guide/available-vs-total-balance/ https://thegatewayguide.com/en/guide/available-vs-total-balance/ Thu, 03 Sep 2026 00:00:00 +0000 Your account says one thousand, the order form says you can only spend three hundred. Almost never a deduction — seven places the difference normally sits, a one-minute way to find yours, and three cases where nothing is missing at all. https://thegatewayguide.com/en/fees/minimum-order-size/ https://thegatewayguide.com/en/fees/minimum-order-size/ Thu, 03 Sep 2026 00:00:00 +0000 The amount looks fine and the order still will not submit. A spot order has to clear three independent rules at once: minimum notional value, minimum quantity, and the step increments for quantity and price. Work out which one caught you and it is a one-minute fix. https://thegatewayguide.com/en/guide/export-trade-history/ https://thegatewayguide.com/en/guide/export-trade-history/ Sun, 30 Aug 2026 00:00:00 +0000 If the export doesn't reconcile with your balance, you probably pulled the wrong file. Fills, orders and the account ledger hold different things. Pick by purpose. https://thegatewayguide.com/en/fees/dust-balance-cleanup/ https://thegatewayguide.com/en/fees/dust-balance-cleanup/ Sun, 30 Aug 2026 00:00:00 +0000 A few cents of a coin that won't sell and won't withdraw isn't a broken account. It is stuck between three separate limits. Here is each one, and three ways out. https://thegatewayguide.com/en/security/gate-2fa-lost-recovery/ https://thegatewayguide.com/en/security/gate-2fa-lost-recovery/ Sun, 26 Jul 2026 00:00:00 +0000 Lost your Gate 2FA after a phone switch? Three cases: the app still works, the entry was deleted but you kept the secret key, or the key is gone. https://thegatewayguide.com/en/start/gate-change-phone-number/ https://thegatewayguide.com/en/start/gate-change-phone-number/ Tue, 14 Jul 2026 00:00:00 +0000 Changing your Gate phone number two ways: if the old number still gets codes it's quick; if it's lost or dead you go through an identity review.